| My Herbalife Account |
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| How do I create an Herbalife account? |
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1) Click the "My Account / Order Status" link at the top right side of our site.
2) Enter your email address.
3) Select "I am a new customer".
Then simply follow the prompts to complete setting up your account. Your information is NEVER sold to any other company and is kept completely private. Please view our Privacy Policy for more information. |
| How do I edit my Herbalife account information? |
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Click the "My Account / Order Status" link at the top right hand side of our site to edit your account information. |
| How much is my Herbalife shipping? |
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Shipping is automatically calculated prior to submitting your payment information. Simply add items to your cart and proceed to the Herbalife Checkout page where you will be offered Shipping Method choices and their prices. |
| I forgot my Herbalife password. |
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Click the "My Account / Order Status" link at the top right hand side of our site. Under the login box you'll see a link that says "Forgot your password? Click here". That link will send an email to you with your password. |
| How do I return my Herbalife product? |
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Please click here for more information on returning an Herbalife item. |
| I received the wrong Herbalife product. |
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If you feel that you have received the wrong Herbalife product, please contact customer service within 72 hours of receiving the Herbalife product. |
| What is your Herbalife return policy? |
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Please see our Terms & Conditions for complete details regarding our Herbalife return policy. |
| When will my Herbalife order ship? |
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Please see each Herbalife individual item page for more information on the availability of each item. Also, after placing your Herbalife order, you may click the "My Account / Order Status" link at the top right hand side of our site to track the status of your Herbalife order. You will receive a shipment confirmation when your Herbalife order has shipped and tracking information within 24-48 hours of shipment. |
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